Property Services Bulgaria

Privacy Policy

Last updated: February 2026

1. Introduction

Property Services Bulgaria ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website and services.

2. Information We Collect

We may collect the following types of personal information:

  • Contact information: name, email address, phone number — when you fill in a contact form, enquire about a property, or list your property with us.
  • Property details: property type, location, pricing information — when you submit a listing.
  • Usage data: pages visited, time spent on pages, browser type, device information — collected automatically through cookies and analytics tools.

3. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries and provide our services
  • Process rental bookings and property management requests
  • Send you relevant information about properties or services you have expressed interest in
  • Improve our website and user experience
  • Comply with legal obligations

We will not sell, rent or share your personal information with third parties for marketing purposes without your explicit consent.

4. Cookies and Analytics

Our website uses cookies and Google Analytics 4 to understand how visitors use the site. This helps us improve our content and user experience. Google Analytics collects anonymised data such as pages viewed, session duration and approximate location.

You can manage or disable cookies through your browser settings. Disabling cookies may affect some features of the website.

5. Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. Form submissions are processed via secure channels and stored only as long as necessary to fulfil the purpose for which they were collected.

6. Third-Party Services

We may use the following third-party services that process personal data on our behalf:

  • Google Analytics — website usage analytics
  • Resend — email delivery for form submissions
  • Vercel — website hosting

Each of these providers maintains their own privacy policies and data protection measures.

7. Your Rights

Under applicable data protection laws (including GDPR), you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Object to or restrict the processing of your data
  • Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details below.

8. Data Retention

We retain your personal data only for as long as necessary to provide our services or comply with legal obligations. Contact form submissions are typically retained for up to 24 months unless you request earlier deletion.

9. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: