Frequently asked questions.

Property Services Bulgaria was founded in 2009. We've been serving the Black Sea coast for 18 years, making us one of the region's most experienced property service companies.

We cover Bulgaria's entire Black Sea coastline from Varna in the north to Tsarevo in the south, including all major resorts: Varna, Golden Sands, Sunny Beach, Nessebar, Saint Vlas, Ravda, Aheloy, Pomorie, Burgas, Sozopol, Obzor, and all coastal villages.

Our team communicates fluently in English, Dutch, Romanian, Russian, and Bulgarian. All services, documents, and communication are available in your preferred language.

Our pricing is competitive and transparent. Property management from €50/month, rental commission 15–20%, and all fees disclosed upfront with no hidden costs. We believe in fair pricing for professional service.

We respond to all emails within 24 hours, typically much faster. Phone calls are answered during office hours (Monday–Saturday 9:00–19:00). An emergency line is available 24/7 for existing clients.

Complete property care including monthly inspections with photo reports, maintenance coordination, emergency response 24/7, utility bill payments, property tax payments, seasonal preparations, garden/pool maintenance, security monitoring, mail collection, and owner visit coordination.

Fees start from €50/month depending on property size, location, and services needed. We provide detailed quotes based on your specific property.

Absolutely! Just let us know when you're coming (ideally a few days advance notice) and we'll ensure everything is prepared for your arrival.

We coordinate immediate repairs using our trusted contractor network. For emergencies, we respond within hours. For routine maintenance, we schedule appropriately and keep you informed.

Monthly as standard, with photo reports sent to you. More frequent inspections are available if desired.

This varies by property type, location, and season. Sunny Beach 2-bedroom apartments typically generate €8,000–15,000 gross annually. We provide specific projections based on your exact property.

15–20% of rental income depending on property location and services required. You only pay when your property earns.

All major platforms including Airbnb, Booking.com, VRBO, local Bulgarian sites, and our own website. Multi-platform exposure maximises bookings.

Monthly bank transfers with detailed financial reports showing all income and expenses. International transfers are available.

Yes! Just provide advance notice (minimum 2 weeks) and we'll block your calendar. Many owners use their property 2–4 weeks annually while renting the rest.

Typically 3–5% of purchase price. Often paid by the seller, but it varies by situation. We clarify the arrangement for each specific property.

Absolutely! Most of our buyers are international. We provide complete support including viewings, legal coordination, transaction management, and post-purchase services — all in your language.

Typically 6–12 weeks from offer to ownership. This includes legal checks, the preliminary contract, and final signing.

No! Our portfolio includes properties across all price ranges, from affordable apartments to luxury villas. Every buyer receives the same professional service.

Contact us with your desired dates, location, and number of guests. We'll show you available properties and coordinate booking.

Fully equipped kitchens, comfortable furnishings, WiFi, air conditioning, clean linens and towels, and 24/7 guest support.

Yes! We arrange reliable transfers from Burgas or Varna airports directly to your rental property.

Studio / 1-bed from €40–80, 2-bed from €50–110, 3-bed from €65–150 depending on cleaning type (turnover, deep clean, regular). An exact quote is provided for your property.

Yes, we provide all cleaning supplies and equipment. No need for you to stock anything.

Standard booking: 2–3 days notice. Rush service available for urgent situations (same-day or next-day).

We accept bank transfer, PayPal, credit/debit cards, cash, and Western Union. International payments welcome.

No. All costs are disclosed upfront. What we quote is what you pay.

We stand behind our service quality. If you're unsatisfied, contact us immediately and we'll work to resolve the issue.

Yes, for property management and rental management. Contracts protect both parties and clearly outline services and fees. Standard terms are 12 months with 30-day cancellation notice.

Yes! We coordinate renovation projects including contractor selection, project management, quality control, and budget management.

We're not lawyers, but we work with trusted English-speaking lawyers who specialise in Bulgarian property law. We coordinate legal services on your behalf.

Call our 24/7 line: +359 878 29 49 49. For existing clients, we respond to emergencies immediately, any time of day or night.

Yes! Our office is in Sunny Beach at Complex Sands Holiday Apartments. Office hours Monday–Saturday 9:00–19:00. No appointment necessary, but calling ahead ensures we have time for you.

Contact us! Call +359 878 29 49 49, email sales@propertyservicesbg.com, or use our website contact form. We'll discuss your needs and provide a customised solution.